See what I have to say
Here’s some things I’ve written, places my work is referenced, or events that I speak at.
Things I’ve written
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Object-oriented content modeling: thoughts on similar-but-different content types
A friend’s question inspired me to put some thoughts in an article. At the core, here is the question: “What is the correct degree of separation between types when building a content model? ”
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2023 content trends: technology (headless CMS, composable, DXC, and AI)
The second of a two-part series of content trends, based on my own learnings and interviews I’ve done with a number of folks in the content industry. This article focuses on content and adjacent technologies.
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2023 content trends: roles and specializations
The first of a two-part series on content trends, based on my own learnings and interviews I’ve done with a number of folks in the content industry. This article focuses on emerging roles and specializations in content as it morphs and matures.
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How Atlassian builds trust through change with structured release notes
I wrote an article for Content Science Review about how content engineering provided the structure needed to create flexible, powerful new user experiences that help users cope with product changes.
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The maturing content discipline
My widely referenced blog post about how content strategy, content design, content operations, and content engineering overlap and differ. It’s also syndicated in Japanese on Kotoba UX.
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Finding your way as a UX writer
This blog post originally appeared on Designing Atlassian and I reshared it on LinkedIn. It’s got 4 lessons for UX writers, drawn from the inspiration of wayfinding and my experience traveling in Japan for the first time.
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The undercover designer
This is blog post originally appeared on Designing Atlassian and I reshared it on LinkedIn. I wrote this to help empower technical writers to make more meaningful contributions.
Podcast appearances
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The Content Strategy Podcast - Maturing content disciplines
I joined Kristina Halvorson to talk about her content strategy quad and my idea of the 4 emerging roles of content. Public speaking isn’t usually hard for me, but I was nervous about hitting the prime time!
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Content Strategy Insights – Content Engineering
I cited Larry Swanson in a conference talk that he attended, and he later cited that talk. After meeting for the first time at the conference, I went on Larry’s podcast to talk content engineering.
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HeadlessCreator – A Conversation about Content Engineering
Nobody turns out more about headless content management than Marcelo Lewin. We did a live broadcast /podcast on content engineering and author experience. (Free login required)
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TechGuide – How Volunteering Can Help Land Your Next Job
TechGuide is all about helping people break into careers in the tech industry. I talk with Ryan Atkinson about my history, tips for getting that first tech job, and specialists v. generalists.
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More podcasts in the works ... Will your podcast be next?
If you’re wanting someone to nerd out on content models, content engineering, localization, authoring experience, service design, or more … be in touch.
Places that reference me or my work
Structured Content in the Age of AI: The Ticket to the Promised Land? by Carrie Hane in the Tanzen Consulting blog (July 2024).
2023 Content Predictions and Plans in Content Science Review (Jan. 2023).
Pages 89-91 of Natalie Marie Dunbar’s book From Solo to Scaled: Building a Sustainable Content Strategy Practice published by Rosenfeld Media (June 2022).
An attendee said I was cited at Confab 2022. Possibly in “So many specializations: The 2022 content career marketplace”? (May 2022).
My LinkedIn blog post was syndicated in Japanese on Kotoba UX (Jan. 2022).
My LinkedIn blog post was listed as No. 31 on UX Content Collective’s “Top 50 UX writing resources of 2021” (December 2021).
My work was mentioned in FastForward 2021 keynote by Contentful co-founder Paolo Negri (Nov. 2021).
I was cited as one of “our … brightest thinkers” in Braintraffic blog post by Kristina Halvorson (Aug. 2021).
Conference and meetup speaking engagements
“Panel Discussion: How a Headless CMS Can Support Content Strategy” (panelist) Lavacon (Oct. 2022; New Orleans, Louisiana)
“How omnichannel content helps users adjust to continuous change.” Omnichannel X 2022 (June 2022; virtual)
Private talk series with Electronic Arts staff (March 2022; virtual)
Webinar with Contentful and Forrester (Dec. 2021; virtual)
Private “lunch and learn” with Enterprise Knowledge staff (Aug. 2021; virtual)
“An introduction to content engineering.” Melbourne/Canberra Content Strategy meetup (July 2021; virtual)
Panelist for webinar hosted by Enterprise Knowledge (Feb. 2021; virtual)
“Four emerging roles in content and how they can shape your career.” UX Writer conference (Feb. 2021; virtual)
“The 4 paths to walk to achieve content maturity.” FastForward 2020; Contentful user conference (Oct. 2020; virtual)
Contentful sales kickoff (Jan. 2020; Lisbon, Portugal)
“Turning Theory into Practice: Content Strategy Demystified.” (half-day workshop) STC Summit (May 2019; Denver, Colorado)
“Improve Your Content and Expand Your Influence with 5 Core Questions.” STC Summit (May 2019; Denver, Colorado)
“Turning Theory into Practice: Content Strategy Demystified” Write the Docs ATX meetup (March 2019; Austin, Texas)
Panelist for “Navigating Career Paths.” Write the Docs ATX meetup (June 2018; Austin, Texas)
“Localization: quality begins with you.” Atlassian Design Week; internal design conference (March 2017; Sydney, Australia)
“The Undercover Designer: How a Tech Writer Can Influence Product Design.” Write the Docs ATX meetup (Sept. 2016; Austin, Texas)
“Building Quality Experiences for Users in Any Language.” STC Summit (May 2016; Anaheim, California)
“Building Quality Experiences for Users in Any Language.” Atlassian Design Week; internal design conference (April 2016; Sydney, Australia)
“Wireframing, mockups, and prototyping made easy.” (workshop) Lavacon (Oct. 2015; New Orleans, Louisiana)
“Wireframing, mockups, and prototyping made easy.” (workshop) STC Summit (June 2015; Columbus, Ohio)
“Putting Out Fires with Content Strategy.” InfoDev DC meetup (Dec. 2014, Reston, Virginia)
“Strategies for Friendly English and Successful Localization.” Information Development World (Oct. 2014; San Jose, California)
“Putting Out Fires with Content Strategy.” (pre-conference session) STC Academic Special Interest Group conference (Sept. 2014; virtual)
“Strategies for Friendly English and Successful Localization.” STC Summit (May 2014; Phoenix, Arizona)
“A Content Strategist’s Guide to Mobile Ecosystems.” STC Summit (May 2014; Phoenix, Arizona)
“A Content Strategist’s Guide to the iOS Ecosystem.” WritersUA West; (March 2014; Palm Springs, California)
Available online
Slide decks from some of the presentations listed here can be found at my Slideshare:
Want me to speak at your event?
Experienced as a speaker, workshop host, facilitator, and panelist, I love to talk about content strategy, content engineering, content design, content management, localization, and more.
Get in touch so we can talk about what it would be like for me to speak at your event.